Privacy Policy

Effective Date: September 1, 2026

Personalized Creative LLC (“Personalized Creative,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.personalizedcreative.com (the “Site”), contact us, subscribe to communications, or otherwise interact with us through the Site.

By using the Site, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use the Site, and information provided to us through third-party services.

Information You Provide

Depending on how you interact with the Site, this may include:

  • Your name

  • Email address

  • Business or company name

  • Information you submit through a contact, inquiry, or other website form

  • Communications you send to us

  • Information you provide when subscribing to marketing communications

  • Other information you voluntarily choose to provide

Please do not submit sensitive personal information through general website forms unless specifically requested.

Information Collected Automatically

When you visit the Site, we and our service providers may automatically collect certain information about your device and use of the Site, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Approximate geographic location derived from an IP address

  • Pages viewed

  • Referring or exit pages

  • Links or buttons clicked

  • Date and time of visits

  • General website interaction and usage information

This information may be collected through cookies, pixels, analytics tools, and similar technologies.

2. How We Use Information

We may use information collected through the Site to:

  • Respond to questions, inquiries, and requests

  • Communicate with prospective and current clients

  • Provide information about our services

  • Schedule or facilitate conversations about potential work

  • Send marketing communications when you have subscribed or otherwise permitted us to do so

  • Operate, maintain, and improve the Site

  • Understand how visitors use the Site

  • Measure website and marketing performance

  • Develop and improve our marketing strategies

  • Create advertising audiences and measure advertising effectiveness

  • Detect, investigate, or prevent fraud, misuse, security incidents, or other harmful activity

  • Comply with legal obligations

  • Establish, exercise, or defend legal rights

  • Carry out other legitimate business purposes consistent with the context in which the information was collected

We may also use aggregated or de-identified information that does not reasonably identify an individual for analytics, research, reporting, and business purposes.

3. Cookies and Similar Technologies

Our Site may use cookies, pixels, tags, and similar technologies to operate the Site, remember preferences, understand visitor behavior, measure marketing performance, and support advertising.

These technologies may include:

Essential Technologies

Certain cookies or technologies may be necessary for the Site to function properly, maintain security, or provide features requested by visitors.

Analytics

We may use analytics services, including Google Analytics, to better understand how visitors find and interact with the Site.

Analytics providers may collect information such as device information, IP address, pages visited, referral sources, and interactions with the Site.

Advertising and Marketing Technologies

We may use advertising technologies, including the Meta Pixel, to measure advertising performance, understand how visitors interact with our Site after viewing or clicking advertisements, and create or refine advertising audiences.

Depending on your location and applicable law, you may be provided with options to manage non-essential cookies or tracking technologies.

You may also be able to manage cookies through your browser settings. Disabling certain cookies may affect how some portions of the Site function.

4. How We Disclose Information

We do not sell personal information for money.

We may disclose information to service providers and other third parties when reasonably necessary to operate our Site and business.

These may include providers that assist with:

  • Website hosting and management

  • Website forms and functionality

  • Analytics

  • Advertising and marketing measurement

  • Email marketing

  • Scheduling or communications

  • Data storage

  • Website security and fraud prevention

  • Professional services

  • Other business operations

For example, services currently or potentially used in connection with the Site may include Squarespace, Google Analytics, Meta, and Mailchimp.

These third parties may process information according to their own privacy policies and contractual obligations.

We may also disclose information:

  • When required by law, legal process, court order, or governmental request

  • When reasonably necessary to protect the rights, property, or safety of Personalized Creative, our clients, visitors, or others

  • In connection with investigating fraud, security concerns, or violations of our Terms

  • In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction

  • With your direction or consent

5. Email Communications

If you subscribe to our emails or otherwise consent to receive marketing communications, we may send information about Personalized Creative, our services, resources, content, or other relevant updates.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.

Unsubscribing from marketing communications does not prevent us from sending non-promotional messages when necessary, such as responses to inquiries or communications related to an existing business relationship.

6. Data Retention

We retain personal information for only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on:

  • The type of information collected

  • Why the information was collected

  • Whether we have an ongoing business relationship with you

  • Legal, tax, accounting, contractual, or recordkeeping obligations

  • The need to prevent fraud or protect our legal rights

  • The technical operation of backups and data-storage systems

For example, information submitted through an inquiry may be retained for a reasonable period so that we can respond, maintain business records, follow up regarding potential services, and document our communications.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with our normal business practices.

Information contained in system backups may remain for a limited period until those backups are overwritten or deleted according to ordinary backup schedules.

7. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, electronic storage system, or security measure can guarantee absolute security. Accordingly, we cannot guarantee that information transmitted to or through the Site will always remain completely secure.

You should use appropriate care when transmitting information online and avoid submitting confidential or sensitive information through general website forms unless necessary.

8. Your Privacy Choices and Rights

Depending on where you live and the laws that apply to you, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to certain personal information we maintain about you

  • Request correction of inaccurate personal information

  • Request deletion of certain personal information

  • Request information about how certain personal information is used or disclosed

  • Object to or restrict certain processing where applicable

  • Opt out of certain targeted advertising, profiling, or other uses where applicable

  • Withdraw consent where processing is based on consent

  • Appeal certain decisions regarding a privacy request where required by law

Not every right applies in every jurisdiction or circumstance. We may also be permitted or required to retain certain information despite a deletion request, including for legal, security, accounting, contractual, or recordkeeping purposes.

How to Submit a Privacy Request

To request access, correction, deletion, or another privacy-related action, email:

social@personalizedcreative.com

Please include enough information for us to understand your request and identify the information involved.

We may need to take reasonable steps to verify your identity before completing certain requests. We will respond in accordance with applicable law.

Authorized agents may submit requests where permitted by applicable law, although we may require appropriate documentation showing authorization.

We will not unlawfully discriminate against you for exercising privacy rights available to you under applicable law.

9. Advertising and Opt-Out Choices

Certain advertising and analytics providers may provide their own mechanisms for managing how information is used for advertising.

You may be able to limit certain advertising or tracking through:

  • Your browser's privacy or cookie settings

  • Cookie controls made available through our Site

  • Google advertising or analytics controls

  • Meta advertising preferences

  • Industry opt-out tools offered by participating advertising organizations

Where required by applicable law, we will process legally recognized opt-out preference signals in accordance with applicable requirements.

Because third-party services maintain their own systems and policies, Personalized Creative does not control all privacy settings offered by those providers.

10. Third-Party Websites and Services

The Site may contain links to or integrations with websites, social media platforms, applications, embedded content, or services operated by third parties.

For example, you may encounter links to social media platforms, client websites, scheduling services, video platforms, or other external resources.

We do not control the privacy or security practices of third-party websites or services. This Privacy Policy applies only to information handled by Personalized Creative.

We encourage you to review the privacy policies of third-party services before providing personal information to them.

11. Children's Privacy

The Site and our services are intended for businesses and adults and are not directed to children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through the Site.

If we learn that personal information from a child under 13 has been collected through the Site without appropriate authorization, we will take reasonable steps to delete it.

If you believe a child has submitted personal information to us, please contact us at social@personalizedcreative.com.

12. International Visitors

Personalized Creative is based in the United States.

If you access the Site from outside the United States, information you provide or that is collected through the Site may be transferred to, processed, or stored in the United States or other countries where our service providers operate.

Privacy and data-protection laws in those locations may differ from the laws where you live.

Where required by applicable law, appropriate protections will be used in connection with international transfers of personal information.

13. State and Other Privacy Laws

Certain U.S. states and other jurisdictions provide residents with specific privacy rights.

Whether a particular privacy law applies to Personalized Creative depends on factors such as the nature of the information involved, where an individual resides, how information is used, and applicable statutory thresholds.

Nothing in this Privacy Policy is intended to provide fewer rights than you are entitled to receive under applicable law.

If applicable law grants you privacy rights beyond those described here, we will process qualifying requests in accordance with those requirements.

14. Do Not Track

Some web browsers offer a “Do Not Track” setting. Because there is not a universally accepted standard governing how websites should respond to all Do Not Track signals, our Site may not respond to traditional Do Not Track browser settings.

Where applicable law requires recognition of a legally recognized opt-out preference signal, we will handle such signals as required.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to:

  • Our Site

  • Our business practices

  • Technologies or service providers we use

  • Applicable laws or regulations

When we make changes, we will post the revised Privacy Policy on this page and update the effective date above.

Material changes may also be communicated through other reasonable methods when appropriate or required by law.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact:

Personalized Creative LLC
Lynchburg, Virginia
Email: social@personalizedcreative.com

You may also contact us through the contact form available on our website.